Shraddha Suman Farm Shop offers farm-grown herbs, powders, and traditional plant foods including moringa powder, wheatgrass powder, dried hibiscus, lemongrass, mint powder, spearmint, barley sattu and karipatta.
Refund policy
At Shraddha Suman, we take care to ensure that all products are packed and shipped in good condition. As our products are food items, we generally do not accept returns once an order has been delivered.
Damaged or Incorrect Items
If you receive a product that is damaged during transit or if the wrong item has been delivered, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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Photographs of the product and packaging
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A brief description of the issue
After reviewing the request, we may offer:
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A replacement, or
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A refund, depending on the situation.
Refund Process
If a refund is approved, it will be processed to the original payment method within 5–7 business days.
Contact
For any return or refund related queries, please contact us at:Â shraddhasumanfarm@gmail.com